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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
by Mark Goulston
Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen , Mark...
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
by Mark Goulston
Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward....
Get Out of Your Own Way: Overcoming Self-Defeating Behavior
by Mark Goulston, Philip Goldberg
Practical, proven self help steps show how to transform 40 common self-defeating behaviors, including procrastination, envy, obsession, anger, self-pity, compulsion, neediness, guilt, rebellion, inaction, and more. From the Trade Paperback edition.
Real Influence: Persuade Without Pushing and Gain Without Giving In
by Mark Goulston, John Ullmen
People won’t put up with being “sold” anymore. If they sense they are being pushed, their guard goes up—and even if they do comply, lingering resentment undermines the relationship...maybe forever. Yet, most books on influence still portray it as something you “do to” someone else to get your way. That out-of-date approach...
This straightforward guide explains how Chemistry, Respect, Enjoyment, Acceptance, Trust, and Empathy are the pillars that support a strong, successful relationship-and how couples can repair those pillars, protect them against the long-term wear and tear of stress, boredom, and bickering, and build a lasting, satisfying love.
As Dr. Mark Goulston tells his patients who suffer from post-traumatic stress disorder (PTSD), "The fact that you’re still afraid doesn’t mean you’re in any danger. It just takes the will and the way for your heart and soul to accept what the logical part of your mind already knows." In Post-Traumatic Stress Disorder For Dummies...
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